What to expect — step by step
- Enquire and describe the property — number of rooms, access, lift, parking, items of concern.
- Receive a fixed-price quote (most reputable firms quote without an in-person visit for properties up to 3 bedrooms).
- Agree a date — typically 2–7 days from booking, longer for probate.
- On the day, the team arrives with vans, trolleys and PPE and walks the property with you.
- Items are sorted into keep, donate, recycle and dispose — usable items routed to local charities.
- Property is left swept clean (a basic clean — deep cleans are an extra service).
- You receive a Waste Transfer Note and, if requested, a written inventory of removed items.
- Payment is taken on completion by card, bank transfer or invoice.